Quality goal is to establish a sound quality system.We should implement the various testing measures and regulations that assurance the quality strict to make the substantive error reported rate less than 0.2% and the rate of customer complaint handling equal to 100%. create well-managed, well-equipped, skilled, good service , upright style electrical testing organizations.
To complete the overall quality objectives, quality objectives for each department to quantify:
1) Quality Division: make test error rate below 1%, Instrument detection rate of 100% in time and products passing rate of 100 percent.
2) Production Division: make the rate of equipment in good condition over 95%, rate of defective and the failure less than 2% and production plan completion rate of 100%.
3) Supply and Marketing Division: make purchases passing rate above 98%, and Feedback processing rate of 100% and purchase timely arrival rate of 95%.
4) Office: make file storage error rate of 1% or less, workers training rate of 90% or more.